At soloph, we believe that gaming should always be fun, safe, and within your control. We are committed to providing Filipino players with the tools, information, and support they need to enjoy the soloph platform responsibly. Whether you're playing slots, bingo, or live casino games, soloph wants your experience to remain a source of entertainment — never a source of stress or harm.
This page outlines the responsible gaming measures soloph has in place, the warning signs of problem gambling, and the resources available to players across the Philippines who may need support.
soloph is strictly for players aged 21 years and above. This is a legal requirement under Philippine gambling regulations.
soloph provides a comprehensive set of responsible gaming tools that put you in control of your gambling activity at all times.
Set daily, weekly, or monthly deposit limits on your soloph account to keep your spending within a budget you're comfortable with. Limits take effect immediately and can only be increased after a cooling-off period.
Set a maximum session duration so soloph will automatically remind you — or log you out — when you've been playing for a set amount of time. Keeping track of time is one of the simplest ways to stay in control.
Take a short break from soloph by activating a cool-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets. This is ideal if you feel you need a temporary pause.
If you feel that gambling is becoming a problem, you can request a self-exclusion from soloph for a period of 6 months, 1 year, or permanently. During self-exclusion, your account will be suspended and you will not receive any marketing communications from soloph.
Set a cap on how much you are willing to lose over a given period. Once your loss limit is reached, soloph will prevent further wagering until the limit period resets. This helps protect your bankroll and prevents chasing losses.
Enable periodic reality check notifications on soloph that remind you how long you've been playing and how much you've wagered. These pop-up reminders help you stay aware of your gaming activity in real time.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, which is why it's important to recognize the early warning signs. soloph encourages all players to be honest with themselves about their gambling habits.
If you recognize any of the following signs in yourself or someone you know, please consider using soloph's responsible gaming tools or reaching out for professional support. Remember: Gambling is addictive. Know when to stop.
Spending more than you can afford. Gambling with money meant for rent, bills, food, or other essential expenses — or borrowing money to gamble.
Chasing losses. Continuing to gamble in an attempt to win back money you've already lost, often leading to even greater losses.
Gambling affecting relationships. Neglecting family, friends, or work responsibilities because of gambling, or lying to loved ones about your gambling activity.
Inability to stop. Feeling unable to control, reduce, or stop gambling despite wanting to, or feeling restless and irritable when trying to cut back.
Gambling to escape problems. Using gambling as a way to cope with stress, anxiety, depression, or other personal difficulties rather than as entertainment.
Preoccupation with gambling. Constantly thinking about gambling, planning the next session, or reliving past wins and losses even when not actively playing.
Responsible gaming starts with good habits. Here are some practical tips to help you enjoy soloph safely and sustainably.
Decide how much you are willing to spend before you open soloph, and stick to it. Treat your gambling budget the same way you would any other entertainment expense — once it's gone, stop playing.
Decide in advance how long you will play on soloph. Use the session time limit tool or set an alarm on your phone. Taking regular breaks helps you stay in control and keeps gaming enjoyable.
Think of soloph as entertainment, not a way to make money. The house always has an edge over time. Enjoy the games for the experience — any winnings are a bonus, not an expectation.
Avoid playing on soloph when you are tired, stressed, emotionally upset, or under the influence of alcohol. These states impair judgment and can lead to poor decisions and excessive spending.
If you've hit your loss limit for the day, log out of soloph and walk away. Chasing losses is one of the most common paths to problem gambling. Accept losses as the cost of entertainment.
If you're concerned about your gambling habits, talk to a trusted friend, family member, or professional counselor. You don't have to deal with it alone — support is available across the Philippines.
soloph strictly enforces the minimum gambling age of 21 years as required under Philippine gambling regulations. We take our responsibility to prevent underage gambling very seriously.
All new soloph players are required to complete a Know Your Customer (KYC) verification process before they can deposit or play for real money. This process requires submission of a valid government-issued ID — such as a PhilSys National ID, passport, or driver's license — to confirm that the player is at least 21 years of age.
Any account found to belong to a person under 21 will be immediately suspended, all funds will be returned, and the matter will be reported to PAGCOR in accordance with our regulatory obligations. soloph also encourages parents and guardians to use parental control software to prevent minors from accessing online gambling platforms.
Self-exclusion is one of the most effective tools available to players who feel their gambling is getting out of control. soloph makes it straightforward to request a self-exclusion at any time.
Access your soloph account and navigate to the Responsible Gaming section in your account settings.
Choose your preferred self-exclusion period: 6 months, 1 year, or permanent. Confirm your choice to activate it immediately.
Your soloph account is immediately suspended. You will not be able to log in, deposit, or receive marketing messages for the duration of your exclusion.
If you are unable to access your account to request self-exclusion, or if you need immediate assistance, please contact the soloph support team directly at support soloph.app. Our team is available 24/7 and will process your self-exclusion request promptly. Self-exclusion requests cannot be reversed before the chosen period expires.
Gambling is addictive. Know when to stop.
soloph is committed to being the most responsible online casino platform in the Philippines. If you're ready to play, do so with the confidence that soloph has your back — with tools, limits, and support available every step of the way. Must be 21+ to register and play.
21+ only. PAGCOR regulated. Please play within your means.